Information Technology

Trusted IT Support Services Provider in the Philippines

Are you searching for reliable IT support services in the Philippines? Look no further than Flexisource IT!

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Enhance Your Business with Flexisource IT Support Solutions

Enhance Your Business with Flexisource IT Support Solutions

Let’s face it: running a business is not just about giving reliable products.
Today, every business needs a full-scale tech and admin support team to ensure the smooth delivery of its products and services. While an internal
team will most likely control any trouble with your business application,
it can be time-consuming and arduous.

In such a scenario, partnering with a trustworthy IT support services provider becomes imperative. While numerous options are available, finding a reliable and cost-effective partner can be challenging.

And this is where we can help you!  At Flexisource IT, we specialise in
providing tailored IT support solutions to businesses across the Philippines.
Our comprehensive range of services is designed to address your unique
business needs and alleviate your IT concerns.

customer service

Customer Service

Provide excellent client support with our customer services! Our dedicated staff will help you upscale your business by providing exceptional support via call, live chat, or email!

Level 3 Support

Tech Support

Providing exquisite customer experience is a must for every business today. One way to do this is by investing in technical support that focuses on solving your customers’ tech issues.

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Business Improvement

Back office is essential to maintain a stable operation in any office while focusing on your core business. Our outsourced support provides top-quality support staff to oversee admin-related tasks.

Best ITSM designed to help you with your scaling IT needs

Best ITSM, designed to help you with your scaling IT needs!

As a leading provider of IT support services in the Philippines, we are
dedicated to delivering solutions that not only address immediate technical needs but also empower businesses. Our commitment stems from a deep understanding of the critical role that IT infrastructure plays in the modern business landscape.

By choosing Flexisource IT, you can expect:

  • A full-sized IT support team, including a project manager, that monitors and  ensures efficient delivery.
  • Centralised ticketing system to record all IT issues and requests
  • On-demand delivery mechanism
  • Cost-effective prices that cost 70% less than the average onshore teams
  • Tailor-made solutions based on your needs.
  • Customisable and scalable resources
  • Transparent, you are always included in every decision
  • Includes client segregation of V-LAN and bank-level security protocols
  • Agile-led Team and Management

Meet Our Previous Clients!

Flexisource IT is a reputable IT and digital marketing outsourcing company based in the Philippines. Check out what our clients say about us:

Frequently Asked Questions (FAQs)

IT Support Services refer to a range of services aimed at managing and maintaining an organiszation’s technology infrastructure. These services encompass technical assistance, troubleshooting, maintenance, and monitoring various IT components, including hardware, software, networks, and systems.

IT support services are essential for ensuring the smooth operation of technology systems within an organisation, addressing technical issues promptly, and minimising downtime to optimise productivity and efficiency. Our managed IT services offer proactive monitoring and support to ensure the smooth functioning of your systems and networks.

Flexisource IT provides a comprehensive range of IT support services, including managed IT services, 24/7 helpdesk support, network infrastructure management, cybersecurity solutions, data backup and recovery, and cloud services.

Yes, Flexisource IT specialises in providing tailor-made IT support solutions to meet the unique needs of your business. Whether you’re a small startup or a large enterprise, we’ll work closely with you to understand your requirements and develop a customized solution that fits your budget and objectives.

Getting started with Flexisource IT is simple. You can contact our team through our website or contact them directly. We’ll assess your current IT infrastructure, understand your business goals, and provide a tailored IT support solution aligned with your objectives.

Experience the Flexisourcing Advantage

We offer FREE consultation and assessment to kickstart your project! Our free consultation includes:

  • Project assessment
  • Professional goal planning
  • Determining the direct and indirect costs
  • Establishing the deliverables
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“My name is Martin Shub and I’m the founder of Discovery Media. One of phone apps required a complex upgrade to the flutter code and APIs. I was referred to FlexisourceIT after having unsuccessfully worked with a couple of other dev teams. Richard’s team of devs and BAs were brilliant – the job went through without any problems and more importantly was accepted and published by Apple on the first pass. I’d whole heartedly recommend his team to you.”

Martin Shub

Founder

“The Engineering Team at Student Edge had the pleasure of working with Daniel for three months, where he demonstrated exceptional skills as a full-stack developer.

From the very beginning, Daniel was eager to learn and quickly grasped the complexities of our platform, actively contributing to both the front-end and back-end development.

He was instrumental in the effort of us pushing through and improving our Angular migration process, as well as building new features requested by other units within the business, as well as ensuring seamless integration and performance optimization.

Daniel showed a remarkable ability to collaborate with our team, communicate effectively, and problem-solve in a fast-paced environment.

Their knowledge of modern development frameworks, combined with their dedication to delivering high-quality code, made a significant impact on our projects.

Though his time with us was shorter than what we would have liked, Daniel certainly left a lasting impression, and I highly recommend Daniel for any future opportunities.

His passion for development and commitment to excellence, but above all that, his kindness and decency, will undoubtedly be an asset to any team they join.”

Kevin Mario Sabarli

Engineering Team Lead, Student Edge

“Student Edge has partnered with Flexisource for over three years, and they have been instrumental in helping us find several outstanding team members. The expertise and communication skills of the candidates provided have been exceptional. “

Craig Chetty

Co-Founder & CEO, Student Edge

I had the opportunity working with Sherwin Bajador for the last 5 years. He has been a key member of our team as a Developer at Opteon.

With his expertise in .NET, Database and web technologies, he has provided a valuable contribution in delivering features and support to our clients on time with quality. Sherwin has never hesitated on taking up complicated tasks and has shown tremendous interest in learning and sharing new technologies and tools within the team.

Apart from his technical skills, he also has demonstrated his ability to understand the business requirement in complex domain Opteon operates in. He has been a very supportive and positive member to work with. Sherwin has been helping colleagues in making design decisions and resolve issues when needed.

I highly recommend Sherwin and wish him the very best for all his future endeavours.

Niroshini Ratnasingha

Solutions Developer

Marvin Germinal has been a key member of our team at Opteon as Senior Quality Assurance since January 2020. As the Product Manager I have relied on Marvin to collaboratively work with the team to ensure our clients receive high quality software. Over this time Marvin has shown professionalism and a commitment to our company goals which has consistently led to success for our team.

Marvin entered a team environment in 2020 where we were immature in our development and QA processes, resulting in large volumes of support requests and decreased velocity. Marvin’s expertise and attention to detail allowed us to implement a new QA framework leading to higher quality development, greater velocity and significantly lower support tickets, providing benefits for both our business and customers.

Outside Marvin’s technical skillset I have always been impressed by his positive attitude, dedication to the team and willingness to take on any task required. Our product operates in a complicated domain and Marvin has consistently shown the ability to absorb information and leverage the team around him to execute his tasks.

I have no doubt Marvin will continue to be successful in future and would highly recommend him for future opportunities.”

Mark O’Sullivan

Product Manager

“I had the pleasure of working with John Pairez at Opteon, and his expertise as a .NET developer was truly exceptional. John consistently demonstrated a deep understanding of .NET technologies and played a crucial role in developing robust and scalable applications. His problem-solving skills, attention to detail, and ability to work on complex projects were invaluable to our team.

John started with Opteon in 2017 same time around when we kicked-off our project. His ability to navigate challenges, innovate solutions, and deliver a high-quality product is impressive. He worked on many initiatives and been an important team member ever since. Beyond technical proficiency, John is a great communicator, always willing to share knowledge and support colleagues. Whether working as an individual contributor or participating in a group effort, John brought enthusiasm, reliability, and a collaborative spirit that greatly enhanced our team’s performance. I wholeheartedly recommend John for any role requiring strong teamwork and interpersonal skills—they are a remarkable asset to any team.”

Rama Krishna Mylapalli

Team Leader – Solutions Development

“Working with FlexiSource has been a positive experience for Opteon. Opteon has engaged FlexiSource for contractor Software Developer and Quality Assurance resources for nearly 5 years (2019 – 2024).

Offering a range of scalable software development skillsets and commitment to good customer service have made them a reliable partner. Both the FlexiSource leaders and team members have collaborated effectively with our internal development staff, fostering strong teamwork to deliver seamless solutions.

From creating custom software to providing ongoing support for both internal and external customers, they’ve consistently met our needs and worked hard to immerse themselves within the Opteon team. We appreciate their professionalism and recommend them as a partner to organizations seeking dependable and scalable software development services.”

Peter Muma

Director – Product Delivery 

From the onset, their team demonstrated an unwavering commitment to our project, consistently going above and beyond to ensure that our vision was brought to life exactly as we imagined.

What truly set Flexisource apart was their extraordinary flexibility and willingness to accommodate our needs. Whether it involved adapting to changes in our requirements or navigating unforeseen challenges, they approached every situation with a can-do attitude and an agility that made all the difference.

Yasmine Mnahy

Consultant

Flexisource IT is my go-to team for development. At every stage, the Flexisource team has been easy to work with, excellent value, quick to respond, and always willing to go the extra mile.

I highly recommend them to anyone looking for a reliable outsourcing solution. I couldn’t have achieved the targets without a great team beside me, and Flexisource IT is that team. Five Stars!!!

Peter Hynes

Film Maker + Story Designer (FilmTime)

We started an offshore development relationship over a year ago with Flexisource and they are now our long-term technology partner. They have been generous and flexible in providing us with many valuable resources. Our relationship has continued to grow and expand as they are involved in all aspects of our business and have been essential in helping us transition toward running agile.

Mark Murphy

MELBOURNE IT GROUP

We have been working with Flexisource IT for 2 years and we have found the entire team to be extremely committed to a high quality of work, excellent communication, and a friendly working relationship.

Travis Fusae

MANAGER, , VENTURE SALES PTY. LTD.

“We recommend our own clients to collaborate with Flexisource IT because we know that the service is of exceptional quality combined with a diverse and knowledgeable talent base.”

Rick Jansz

MANAGING DIRECTOR, FRAMTID INNOVATION

Myles Tehan

Myles Tehan

Partner Head of Innovation

Myles Tehan is a co-founder & MD of Hack Days Australia, where he has worked with over 50 different organisations to design and facilitate tailored innovation events and workshops that make a real impact. Myles is collaborating with Flexisource IT to drive innovation and flourish the ever-growing startup ecosystem in the Asia-Pacific.

Amcom Pty Ltd has been working with the Flexisource IT Team since 2012. We saw the model offered by Flexisource as a solution to our ever-increasing IT development needs and we’re very pleased with the outcomes of this partnership.

Alan Ariti

AMCOM ( Telecommunications Melbourne, Australia )

I have been a very satisfied client of Richard’s company FlexisourceIT for close to 2 years. I find Richard very open, very approachable, and a very determined as a successful leader of his business. He has created a positive vibe within his team, and is always looking to create improvements and bring in new talent. I strongly recommend him as a professional to work with you.

Steve Barton

MANAGING DIRECTOR/CTO, PACOM SYSTEMS

It’s been almost a couple of years since we started collaborating with Flexisource IT. Julius is our first team member from your end. Francis joined the team a few months ago. Over the last couple of  months, especially last few weeks, we had really challenging period for us and without huge effort from the whole team, we would not be able to deliver the product on time. This is not the first time (badge printing was the first challenge, back in 2018) that you @Julius stepped up and shine, when it was important and was not easy. Thanks a lot Julius, your effort is tremendous (you worked even when there was volcano eruption or while you had a day off). @Francis, you are not with us as long as Julius, but you have quickly become important part of the team. Thanks a lot Francis, for all days and nights, which you have spent testing the product and making sure that there would not be issues in the production. Julius and Francis, I’ll be emailing you some gift certificates directly. I’m looking forward to get the future challenges completed with you guys, as successful as previous challenges!

Nikola Kosanin

HEAD OF TECHNOLOGY/O-TIX  

Very excited to have launched Bizcap’s new website late last week with the help of the team at Flexisource, it’s a significant upgrade from what we previously had!

Unbelievably impressed with what the team at Flexisource have been able to create + ahead of schedule. Thank you Richard Gross

Rebecca Del Rio

HEAD OF MARKETING & DEVELOPMENT, BIZCAP

“I just wanted to let you know that Bernard and his team have recently completed the first session with the client and it went really well. Your team did a fantastic job and I couldn’t be happier.”

Martin Ong

FOUNDER – PERSONAL TOUCH MEDIA

“I would unequivocally recommend Richard and his Manila team, as the resources generally have been excellent for the price and comparable skillsets found in Sydney/Melbourne.

We reviewed quite a few companies across the region (India, Vietnam, Indonesia & China) and landed on these guys who source in Manilla. Good time zone for Sydney, even better for Perth.”

Nicolas Bryon

HALO TECHNOLOGIES

Racquel Guiyab

IT Support Specialist

Racquel is highly skilled in solving technical issues on the infrastructure and software side.

Expertise

  • The software side of IT infrastructure
  • Data centers
  • Servers
  • Network, etc.

Jennylene Camacho

Organisational Services & Client Liaison

Jennylene is our in-house expert on NetSuite software and client service matters.

Expertise

  • Netsuite software
  • Engineering consultation for Australia Market
  • Customer service
Edgardo Dela Cruz

Edgardo Dela Cruz

Technical Team Lead

Edgardo brings 15 years of solid experience in the IT Industry, BPO, and Real Estate.

Expertise

  • Setting up and repairing information system hardware
  • Installing and maintaining a system and application software
  • Server and network support
  • Information Security.